We stand behind our products and have crafted your jewelry to last, so if it is faulty, please email us at info@ellavore.com for us to investigate and replace your item.
Caring for your jewelry a little love goes a long way, we'd recommend you:
1. Store with Care
Keep your pieces in a soft pouch or jewelry box, away from direct sunlight and humidity. Storing items separately prevents scratching and tangling.
2. Clean Gently
Wipe your jewelry with a soft, dry cloth after each wear to remove oils and residue. Avoid harsh chemicals, perfumes, and cleaning products, as these can damage the metal and stones.